Support Center
We're here to help you with any questions or issues you may have
At 6 Club VIP, we pride ourselves on providing exceptional customer support. Our dedicated team is available 24/7 to assist you with any questions, concerns, or technical issues you may encounter while using our gaming platform.
How to Contact Us
Live Chat Support
Get instant help through our live chat feature available 24/7. Our support agents are ready to assist you with immediate responses to your queries.
Start Live ChatEmail Support
Send us a detailed message and we'll respond within 2-4 hours during business hours. For urgent matters, please use live chat or phone support.
Email UsPhone Support
Speak directly with our support team for immediate assistance. Available 24/7 for urgent account or technical issues.
Call UsFrequently Asked Questions
How do I reset my password?
Click on "Forgot Password" on the login page, enter your registered email address, and follow the instructions sent to your email to reset your password securely.
How long do withdrawals take?
Withdrawal processing times vary by payment method. E-wallets are typically processed within 24 hours, while bank transfers may take 3-5 business days.
Is my personal information safe?
Yes, we use industry-standard encryption and security measures to protect your personal and financial information. Read our Privacy Policy for more details.
How do I set gaming limits?
You can set deposit limits, session time limits, and loss limits through your account settings. These tools help promote responsible gaming.
What payment methods do you accept?
We accept credit cards, debit cards, UPI, net banking, and popular digital wallets. All transactions are processed through secure, encrypted payment gateways.
Common Support Topics
Account Issues
- Account registration problems
- Login difficulties
- Account verification
- Profile updates
Technical Support
- Website loading issues
- Game performance problems
- Mobile app support
- Browser compatibility
Financial Support
- Deposit and withdrawal issues
- Payment method problems
- Transaction history
- Bonus and promotion queries
Gaming Support
- Game rules and instructions
- Fair play concerns
- Responsible gaming tools
- Technical game issues
Response Times
Live Chat
Immediate response during business hours
Email Support
2-4 hours during business hours
Phone Support
Immediate response 24/7
Complex Issues
24-48 hours for detailed investigation
Contact Information
Email Address
Phone Number
+91-800-123-4567
Business Hours
24/7 Customer Support
Response Language
English, Hindi, and Regional Languages